Last updated: January 1, 2026
1. Who We Are
SoloEarn ("we", "us", or "our") operates the SoloEarn platform, accessible at soloearn.pages.dev. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Information you provide directly
- Account information: Name, email address, and password when you register.
- Payment information: Payout method details (e.g., M-Pesa number, PayPal email) when you request a withdrawal. We do not store full payment credentials.
- Communications: Any messages you send to our support team.
Information collected automatically
- Usage data: Tasks viewed, completed, and time spent on the platform.
- Device data: IP address, browser type, operating system, and device identifiers.
- Cookies: Session cookies for authentication and preference cookies for your settings. See our Cookie Policy for details.
3. How We Use Your Information
- To create and manage your account
- To process task completions and credit rewards to your wallet
- To process withdrawal requests
- To send service notifications (task availability, payout confirmations)
- To detect fraud and maintain platform integrity
- To comply with legal obligations
4. How We Share Your Information
We do not sell your personal data. We may share data with:
- Payment processors: To execute your withdrawal requests.
- Advertisers: Only aggregated, anonymised performance data (e.g., "500 users completed this task"). Never individual personal data.
- Service providers: Infrastructure and analytics partners who process data on our behalf under strict confidentiality agreements.
- Law enforcement: When required by applicable law or to protect our legal rights.
5. Data Retention
We retain your account data for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law.
6. Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at privacy@soloearn.com.
7. Security
We use industry-standard security measures including encryption in transit (TLS), hashed passwords, and restricted access controls. No system is 100% secure; we encourage you to use a strong, unique password.
8. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or through a prominent notice on the platform.
9. Contact
For privacy-related questions: privacy@soloearn.com